Trust Center

Stemming from SmithMind’s commitment to sharing the information our customers and partners need to be confident in doing business with us, our Trust Center exists as a hub for information on our compliance with all laws and regulations that apply to our business as well as a resource to learn more about how we protect data entrusted to us. Whether you’re a longstanding customer or brand new to SmithMind, we aim to balance transparency with the security of our operations and strive to disclose any information your organization needs for due diligence activities. Let's work together to create a safer, more secure, and resilient digital environment for everyone.

Responsible Artificial Intelligence

At SmithMind, we harness cutting-edge technology to empower innovation and enhance creativity. However, we recognize that the responsible adoption of Artificial Intelligence (AI) requires a careful balance between opportunity and accountability.

With AI evolving at an unprecedented pace, ensuring transparency, ethical integrity, and security has never been more critical.

To uphold these principles, we established the AI@SmithMind Governance Council, dedicated to evaluating AI’s risks and benefits while shaping responsible AI practices across our operations.

Our Guiding Principle: Transparency

Transparency is at the heart of SmithMind’s Responsible AI approach.

We are committed to ensuring:

  • Clear Understanding of AI Usage – How AI is integrated into our business

    operations and development processes.

  • Data Integrity & Processing Awareness – What data is made available to AI,

    how it is processed, and how it is protected.

  • Explainability & Accountability – Where AI is used in our products,

    adhering to the 4 NIST Principles of Explainable AI to ensure clarity, fairness,

    and reliability.

Responsible AI in Action

With a well-defined AI governance framework, SmithMind integrates AI impact assessments into key business areas, including:

  • Vendor Risk Management – Evaluating AI-related risks from third-party partnerships.

  • IT Security & Data Privacy – Protecting sensitive information and ensuring compliance with global data regulations.

  • Secure Software Development – Embedding AI safety measures within our software lifecycle.

  • Regulatory & Ethical Compliance – Adapting to evolving AI laws and ethical standards.

As AI technology advances, so will our commitment to responsible, transparent, and ethical AI. SmithMind will continuously refine our AI strategies to align with emerging innovations, regulations, and best practices—ensuring that AI remains a tool for progress, creativity, and trust.

SmithMind | AI with Integrity. Innovation with Responsibility.